Delivery / Return

At present, Kim Joo Guan delivers to most areas in mainland Singapore, but not certain areas. You may contact us at to check on our delivery coverage. Kim Joo Guan will only process and accept orders within our delivery coverage.

We provide *free delivery to a single location per order, for a one-time purchase of S$200.00 or more.

For purchases less than S$200.00, a delivery fee of S$15.00 will be imposed.

All orders below 20kg must be placed at least 24 hours in advance. For orders above 20kg, it must be placed 3 days in advance.

In the event that customers or their representatives are not present to receive the delivery, a notification slip will be left at the premise to notify the customer and another delivery time will be arranged. A delivery fee of S$20.00 will then be charged for subsequent delivery.

*Exclude CNY pre-order, peak and other promotions.