Delivery / Return
At present, Kim Joo Guan delivers to most areas in mainland Singapore, but not certain areas. You may contact us at firstname.lastname@example.org to check on our delivery coverage. Kim Joo Guan will only process and accept orders within our delivery coverage.
We provide *free delivery to a single location per order, for a one-time purchase of S$200.00 or more.
For purchases less than S$200.00, a delivery fee of S$15.00 will be imposed.
All orders below 20kg must be placed at least 24 hours in advance. For orders above 20kg, it must be placed 3 days in advance.
In the event that customers or their representatives are not present to receive the delivery, a notification slip will be left at the premise to notify the customer and another delivery time will be arranged. A delivery fee of S$20.00 will then be charged for subsequent delivery.
*Exclude CNY pre-order, peak and other promotions.